Westlock County water utility customers are billed each month. Most customers have an outside meter, which is read monthly.
Bills are mailed as soon as possible at the beginning of each month. All statements of account are due and payable within 20 days of their issuance. A penalty of 2% will be assessed on any unpaid charges for water and sewer levies if the statement of account is not paid by the due date.
In the event that water and sewer levies and/or charges as outlined in the statement remain unpaid after 45 days from the date of its billing, the water service may be terminated and a re-connection fee of $50 plus all arrears must be paid before the service will be re-connected.