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Utility Water, Sewer, Waste Accounts

The Utility Services department maintains over 480 water and wastewater customers. 

 

Setting up a New Account

In order to provide timely service, the following information is needed when coming into the County office and setting up an account:

  • Name
  • Mailing Address
  • Legal Address
  • Possession Date
  • Contact Numbers

You can also call us at 780-349-3346 for more assistance.

Application Fee

There is a $100 application fee when setting up a new account.

 

Utility Payment Options:

  • By mail to Westlock County 10336-106 Street Westlock, Alberta T7P 2G1
  • At the County Administration Office; cash, cheque or debit card only. Offices are open Monday to Friday, 8:00 a.m. to 4:30 p.m.  Closed from 12 noon – 1:00 PM.
  • At the County Administration Office through the mail slot; During non-business hours, cheques only please.
  • At most chartered banks, trust companies, credit unions.
  • Via Telephone/Internet Banking through most major banks.
  • Online with credit card or through our OptionPay system

(Send Utility bill remittance portion with your payment.)

  • Make your cheque payable to Westlock County.
  • Your cancelled cheque is your receipt. Please do not send cash through the mail.
  • For your convenience a post-dated cheque is acceptable.

Please note in the event of a postal strike payments are still due and payable as usual.  For those customers unable to travel to the County Administration Office please utilize the electronic options of online or telephone banking.

 

Pre-Authorized Payments  

Pre-Authorized Payments You can authorize Westlock County to automatically withdraw the balance owing on your utility invoice from your bank account on the date your utility bill is due. View Pre-Authorized Payment Form Signing up for pre-authorized payments benefits you because:

  • You save time and money: No more cheques, stamps, or last minute rushes to pay.
  • Your payment is never late so you won’t pay penalties for late payments.

 

 

Water Bills